Garmin smartwatches are exceptional gadgets that can help you navigate across your adventure tour smoothly. You can track all the data it records through the Garmin Connect App easily. But if the Garmin Connect App stops responding, you will have a hard time troubleshooting the related issues. If you are also facing the same issue with the App on your smartphone, learning the ways to troubleshoot the same becomes important. This blog will walk you through some easy steps to resolve Garmin Connect Not Working issue in no time.
Reasons Why Garmin Connect May Not Work
Factors contributing to issues with the Garmin Connect app can be varied. Here are some top reasons why Garmin Connect Not Working issue may arise:
- Bugs or Glitches in the Garmin Connect App
- Device Not Compatible with Garmin Connect App
- Use a VPN service on your device
- Using Low Data Mode on your smartphone
- Pending App Updates
- Internet Connection Issues
How to Fix Garmin Connect Not Working Issue?
If you’re facing problems with Garmin Connect, here are some steps you can try to troubleshoot the issue:
Check the Garmin Service Status
Check if the Garmin Service is working. Sometimes due to server issues, you might face problems connecting to it. You can check the server status by visiting the URL http://connect.garmin.com/status. The page will show you the service status for different Garmin services.
If you find the Garmin Service status as offline, you’ll need to wait till the status gets back online. Once it does, you can proceed with using the app on your smartphone and sync it back.
Restart your Garmin device
As a first resort after checking the service status, you can always try restarting your Garmin device before turning it on. This simple fix can help you resolve a series of issues related to your device. Close the Garmin Connect App and wait for about a minute before launching it again. Now, restart your Garmin device and leave it as such for about 30 seconds. You can then reboot it and see if you are now facing issues with the same.
Check Device Compatibility
If you are wondering why is Garmin Connect not working, it may be due to device compatibility issues. Ensure that the device you are using is compatible with the app version that is currently installed. Using outdated hardware versions may cause issues with app functionality and it may return the Not Working error time and again. Adhere to these device requirements set forth by Garmin:
Apple devices with iOS14.0 and above only are supported.
Android devices with Ver7.0 and above only are supported.
Update your Garmin Connect App
Garmin keeps on releasing the latest upgrades to its app and other services. And, to ensure that you don’t face issues with the same, you can download them over to your devices. This will help keep your Garmin Connect device functional at all times. You can always head to the Google Play Store or the Apple App Store to download and install the recent updates.
- Firstly, launch the Play Store/App Store on your device and look for the Garmin Connect app.
- Once the app page loads, tap on the Update button to download the latest update.
- After that, allow the update to download and the firmware to be downloaded completely. Once the process completes, you can run the Garmin App again.
Check the Internet Connection
Poor internet connection and improper server connections can lead to Garmin Connect Not working issues. Your internet connection may deteriorate due to WiFi problems, VPN restrictions, and insufficient app permissions. You can check if the internet connection you have is working or not. If using the VPN or app permissions is causing the issue, make the required changes and try accessing the Garmin Connect App again. Also, always ensure that your phone has a good data connection.